dinee menu
privacy policy
Valid form : 1st march 2020
Welcome to dinee menu!
dinee menu values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.
YOUR CONSENT
By using our site, you consent to our website’s privacy policy.
By using the dinee menu website, you are accepting the practices described in this Privacy Policy. Your use of the application and website is also subject to our Terms and Conditions.
This Privacy Policy may change from time to time. Your continued use of the application and website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations, and specifically with the California Online Privacy Protection Act (CalOPPA – U.S regulation) and the GDPR (General Data Protection Regulation – European regulation).
GENERAL INFORMATION
The personal data of the users that are collected and processed through:
• dinee menu operated by Dinee (Global) Ltd
• https://dineemenu.com
It will be the responsibility of
• dinee menu operated by Dinee (Global) Ltd
• privacy@dineemenu.com
• (Hereinafter referred to as dinee menu).
TYPES OF INFORMATION GATHERED
The information we learn from customers helps personalize and continually improve your experience at dinee menu.
INFORMATION YOU PROVIDE
Here are the types of information we gather: Information You Give Us. You provide information when you signup / register in our website, download our app, search, read and watch the content, use the services or communicate with us. As a result of those actions, you might supply us with the following information:
• First and last name
• Email address
• Region / Country / Province / State
• Contact Numbers ( Phone number, Mobile Number – includes WhatsApp ) • Business information (address, phone, email, website…)
• IP address
• Account Information
• Account Password
• Payment information
• Last 4 of Credit/Debit card and postal code for billing
• Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’
• dinee menu will not collect any personally identifiable information about you, unless you provide it.
Credit Card and Payment information:
No one at dinee menu can see your credit card information. We use world’s leading payment gateway solution provider for secure payment processing. These secure service providers encrypts your credit card information in their database and is PCI and GDPR compliant, so you can feel good about how they secure your information. Payment gateway providers provides to us the last 4 digits of your credit card only so you can later identify which credit card you are using within our service.
Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the subscriptions. dinee menu reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the subscriptions.
INFORMATION COLLECTED AUTOMATICALLY
We automatically collect information about your device and how your device interacts with our services and other services. The categories of information we automatically collect, including in the last 12 months, and the methods by which we may collect such information include the following:
Web Beacons
dinee menu may also use web beacons, small graphic images or other web programming code (also known as “1×1 GIFs” or “clear GIFs”), which may be included in our web pages and e-mail messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Services, to monitor how users navigate the Services, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.
Embedded scripts
dinee menu may also use embedded scripts in connection with the provision of its Services. “Embedded scripts” are programming code designed to collect information about your interactions with a website, such as the links you click on, and may assist our customers in providing us with information used to provide the Services. The code is temporarily downloaded onto your device from our web server, our customer’s web server, or a service provider or other party, is active only while you are connected to the website containing the embedded script, and is deactivated or deleted thereafter.
Log File Information
Your web browser automatically sends information to every website you visit, including ours. For example, our server logs may receive and record information such as the pages you access on the Services, referring URLs, your browser type, your operating system, the date and time of your visit, and the duration of your visit to each page.
User Agent Strings
Log file information may also include a user agent string, a series of characters automatically sent with your Internet requests that provide information necessary for smooth Internet communications, such as the operating system and browser you used. A user agent string might be used to identify the device originating a message.
GOOGLE Analytics.
We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service. Please consult Google’s privacy policy here:
https://policies.google.com/privacy
Automatic Information. Like many websites, we use “cookies.” We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses dinee menu or third-party content served by or on behalf of dinee menu on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the content you searched for, viewed, and possibly purchased.
Social Media
From time to time, our Services may utilize social media integrations and functionality. Where, these social media functions are incorporated into our Services, the features may be hosted and/or operated by a third party social media operator. By using this functionality, you agree and accept that we (and if applicable, the third party operator) may collect information with regard to your use of that functionality.
Additionally, where you have an account with a third party social media operator, you acknowledge that the third party operators may combine or integrate your use of our Services with your account.
In some circumstances:
• the third party social media operators may share information with us in accordance with their own privacy policies; and
• we may share your information with third party social media operators for the purposes of facilitating the service of targeted advertisements and marketing.
HOW LONG WE KEEP YOUR DATA
Personal data will be kept for the time necessary for the provision of the services or as long as the user does not close his account or withdraw his consent. The user’s personal data will be deleted from our database immediately the user’s account is closed or his consent withdrawn.
HOW WE USE YOUR INFORMATION
In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:
• Identify you as a user in our system.
• Provide the web application.
• User registration.
• Provide the services.
• Publish user content on the website.
• Process payment of subscriptions
• Improve our services, website, and how we operate our business.
• Understand and enhance your experience using our website and services.
• Send emails through bulk email delivery platforms such as MailChimp and Klaviyo.
• Respond to your comments or questions through our support team (Chat and email).
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
• Communicate with you about upcoming events and news about services offered by dinee menu and our selected partners.
• Marketing purposes of dinee menu.
• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
• Protect, investigate and deter against fraudulent, unauthorized or illegal activity
HOW DO YOU GET MY CONSENT?
By registering, using the services and providing us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information or the contact page.
HOW WE SHARE INFORMATION
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below. Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include process payments, sending email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes. Business Transfers. In the event that dinee menu creates, merges with, or is acquired by another entity, your information will most likely be transferred. dinee menu will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy. Protection of dinee menu and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of dinee menu, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information. Anonymous Information. dinee menu uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform and website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable. Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
PROTECTING YOUR INFORMATION
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.
dinee menu follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once dinee menu receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while dinee menu strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
YOUR RIGHTS
You have the following rights in relation to your personal data provided to dinee menu:
• Access your personal data.
• Request the correction of inaccurate data.
• Request its deletion.
• Request limitation of the processing of your data.
• Oppose the treatment of your data.
• Request your portability.
• Not be subject to automated individual decisions.
• The Users can exercise all these rights contacting us through the contact information or the contact page and indicating the reason for his request. Without preconception to any other administrative appeal or legal action, the User shall have the right to submit a claim to a Control Authority, in particular in the Member State in which he or she has their habitual residence, place of work or place of the alleged infringement. If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim.
EU MEMBERS’ RIGHTS (COMPLIANT)
If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
• Access and Porting: You can access your information at any time.
• Rectify, Restrict, Limit, and Delete: You can also rectify, restrict, limit or delete much of your information by contact us.
• Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
• Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
• Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
• Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe. You can see more about these rights at: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE (CALOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA). According to the California Online Privacy act, you have the following rights:
• Know what personal data is being collected.
• Know whether your personal data is sold or disclosed and to whom.
• Access to your personal data.
• Request to delete any personal information about you.
• Not be discriminated against for exercising their privacy rights.
CHILDREN’S ONLINE PRIVACY PROTECTION
We are in compliance with the requirements of the GDPR (General Data Protection Regulation), and the California Online Privacy Protection Act (CalOPPA) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website, platform and services are all directed to people who are at least 18 years old or older.
EDITING AND DELETING INFORMATION
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt-out of dinee menu email, follow the instructions included in the email. Your request should be processed within 48 hours.
SUPPLIERS AND OTHER THIRD PARTIES
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information dinee menu collects from you. If you disclose your information to others, whether other users or suppliers on dinee menu, different rules may apply to their use or disclosure of the information you disclose to them. dinee menu does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. dinee menu is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the dinee menu site. dinee menu encourages you to ask questions before you disclose your personal information to others.
CHANGES TO THIS PRIVACY POLICY
dinee menu will post modifications by date to this Privacy Policy to inform you of any changes. dinee menu reserves the right to modify this Privacy Policy at any time, please review it frequently.
ENFORCEMENT
dinee menu regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or dinee menu treatment of personal information by contacting us. When we receive formal written complaints, it is dinee menu policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between dinee menu and an individual.
COOKIE POLICY AND GEOLOCATION STATEMENT
By using this website, you accept the use of cookies by this website, in the terms contained in this policy.
WHAT ARE COOKIES AND GEOLOCATION?
“Cookies” are small text files that are stored on your computer or mobile device when you visit a website. Geolocation data is information that can be used to identify an electronic device’s physical location. They allow the website to recognize your device and remember if you have been to the website before. Cookies are very common web technology, most website use Cookies and have done for years. Website owners widely use cookies in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Cookies are used to measure which parts of the website people visit and to customize your experience. Cookies also provide information that helps us monitor and improve the website’s performance.
Location Data
Additionally, when you use our Services, we may collect information about the location from which that use occurred (this will be in accordance with the settings of your particular device). This location data may be used by us for the purposes of personalizing messaging and or offers. dinee menu may also request access to or otherwise receive information about your device location when you access the Services. Your location data may be based on your IP address and other location-aware technologies. We use location data in connection with providing the Services and to help improve the Services.
Unique Identification Number
dinee menu may assign your computer or mobile device a unique identification number (“Unique ID”) based on log file information when you access the Services. dinee menu may set a cookie on your device containing, amongst other things, the device’s Unique ID. dinee menu uses information generated from the Unique ID for purposes of improving our Services, primarily our ability to detect fraud. dinee menu does not share the Unique ID or any associated data with unaffiliated parties in the traditional sense of sharing. However, some of the services offered by dinee menu, including some that are available through the Services, may require the placement of a snippet of JavaScript on the customer’s own website (either by the customer itself or by dinee menu), and that JavaScript collects the information used by dinee menu to create the Unique ID. If the customer uses the dinee menu service, it may receive back the Unique ID dinee menu associated with the IP address being used in the request made to the service
REFUSING OR WITHDRAWING CONSENT TO THE USE OF COOKIES
You may elect to disable cookies and/or geolocation sharing at any time. In such circumstances, you may still be able to utilize some of our Services (however, some functionality may be limited). If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a Cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all Cookies, including strictly necessary Cookies, you may not be able to access or use all or parts of the functionalities of dinee menu website. If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent dinee menu website from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above. We provide the links for the management and blocking of cookies depending on the browser you use:
• Internet Explorer: http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-10
• Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/
FIRST-PARTY COOKIES
We use Cookies to enhance the performance of our website and personalize your online dinee menu experience. Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyze website usage patterns and trends. We collect this information anonymously, so it does not identify anyone as an individual and no personal information is stored in our Cookies. We always use Cookie data in a responsible way. Our aim is to continually improve dinee menu online experience. Cookies help to make our website work better and more efficiently. However, you can stop Cookies from being downloaded to your device from dinee menu at any time by selecting the appropriate settings in your browser. Most browsers will tell you how to change your browser settings to notify you when a Cookie is being set or updated, or to restrict or block certain types or all Cookies.
THIRD-PARTY COOKIES
Third-party cookies may come from partners that provide functional web tools for our site, other website where we advertise and from social networks. dinee menu may contract with third-party service providers to send e-mails to users who have provided us with their contact information. To help measure and improve the effectiveness of our e-mail communications, and/or to determine whether messages have been opened and links clicked on, the third-party service providers may place Cookies on the devices of these users.
PERSISTENT COOKIES
We use persistent Cookies to improve your experience of using dinee menu website. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use dinee menu website. Persistent Cookies remain on your device until deleted manually or automatically.
SESSION COOKIES
Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage for improvement of our website. You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of dinee menu website. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you direct your browser to dinee menu website. The data collected by dinee menu website and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above.
USES OF COOKIES
Our Cookies are used for the following purposes: Strictly Necessary: These Cookies are essential for dinee menu website to perform its basic functions. Security: We use these Cookies to help identify and prevent potential security risks. Analytics and Performance: Performance Cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our website function and to understand how users interact with them. Advertising: These Cookies are used to display relevant advertising to visitors who use our services or visit website we host or provide, as well as to understand and report on the efficacy of ads served on our website. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our website. These are set by dinee menu and trusted third party networks and are generally persistent in nature. GOOGLE Analytics: We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.
PROMOTIONAL COMMUNICATIONS
You may opt out of receiving any promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
ACCESS TO YOUR PERSONAL INFORMATION
You may request access to any of the Personal Information we hold about you, and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION
It is an important to us that your Personal Information is up to date. We take reasonable steps to ensure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up-to-date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
POLICY UPDATES
This Policy may change from time to time and is available on our website.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We may let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy in dinee menu website periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page irrespective of being sent you in any other form of notification.
PRIVACY POLICY COMPLAINTS AND ENQUIRIES
If you have questions or concerns about this Privacy Policy or its implementation or if you have any questions or concerns about these Cookie Policy, the handling and security of your data on this website or wish to contact us in relation to your data protection rights, you may contact us throw our contact form or contact at: privacy@dneemenu.com
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